State Farm® Insurance Agent Bobby Crosswhite Jr

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Letty Borja

April 1, 2025

5 out of 5

"I can’t say enough good things about Bobby’s Office & Team! From the moment I reached out with my issue, their customer service rep Tyra was nothing short of amazing. She was kind, patient, and truly listened to my concerns. Instead of giving me the runaround like other companies, she jumped into action and resolved my problem faster than I ever expected. It’s rare to find an insurance company that actually makes the process smooth and stress-free, but Bobby Crosswhite’s office did just that. They kept me informed every step of the way and made sure I had everything I needed. If you’re looking for an insurance provider that genuinely cares about their customers and prioritizes quick, effective solutions, I highly recommend them. Five stars all the way! ⭐⭐⭐⭐⭐"

LOVE YOU Wright

April 13, 2024

5 out of 5

"Best staff ever. Helpful, courteous, knowledgeable and so pleasant to work with"

Lisa Delatte

May 16, 2023

5 out of 5

"Great customer service! They get answers to your questions in a timely manner and are very professional! Would definitely recommend!"

We responded:

"Lisa, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"

crissy adams

May 13, 2023

5 out of 5

"The staff is very knowledgeable and friendly. Always able to answer all my questions. Price is very reasonable. I highly recommend this office for all of your insurance needs!"

We responded:

"We love seeing reviews like this, Crissy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"

Tea Bemis

May 2, 2023

5 out of 5

"Great customer service! Always willing to help me with any questions I may have"

We responded:

"Tea, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. "

Natalie Von Till

April 28, 2023

5 out of 5

"Awesome service all around! Any time I have called the office with a question I have had friendly, fast and efficient service. They always take the time to explain all the details and provide different price options which I love. No other agent has been able to beat the rate I get at this office. I highly recommend Bobby Crosswhite and his staff."

We responded:

"Thank you for the five-stars, Natalie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."

Samantha Fadi

December 29, 2022

1 out of 5

"Extremely unprofessional and rude staff. Horrible customer service. Wild attitudes from all members of office. The basis of an insurance company is communication and customer service — they lack in both. Save your money and time. Look somewhere else."

Laila Ali

December 29, 2022

1 out of 5

"I’ve been a loyal customer to State Farm for over 10+ years. Recently, they lack communication and transparency of why bills go up. Never give a clear answer. The staff here is INCREDIBLY RUDE & DISRESPECTFUL. When you call to inquire about your account, they constantly give you an attitude. This has been happening on many occasions. Specifically, Jennifer should be fired. She doesn’t understand the basic etiquette of answering a phone call and gives you and ATTITUDE EVERY TIME. EXTREMELY UNPROFESSIONAL. SAVE YOURSELF A HEADACHE -- GO SOMEWHERE ELSE. HORRIBLE STAFF / VERY RUDE POOR COMMUNICATION BAD MANAGEMENT I will no longer be working with them and will make sure my friends and family find a different insurance provider."

Kina Heather

June 19, 2022

5 out of 5

"I have never had a problem anytime I've called for anything. I think we've been with them about 7 or 8 years now."

Nazifa Hoque

May 22, 2021

1 out of 5

"They will charge you for towing which is part of the plan and then cancel your plan for using it. What a joke."

ESHRAQ SALAHUDDIN

May 22, 2021

1 out of 5

"They will cancel your insurance because of using towing services which is part of the coverage. Go to AllState they will give you much better rate and features."

Candy Downey

October 6, 2019

5 out of 5

"Best Statefarm agent ever"

Shawn

August 13, 2019

5 out of 5

"Great Insurance Company"

Jamie Ward

March 26, 2025

1 out of 5

"The worse communication within each other and the clients! They tell you what sounds good but is not the correct information! I’ve been going in circles for two weeks to figure out what is going on with my claim after a hail/ tornado storm coming through our town and still no Answers! I have had State Farm for years and always just stick with them because all my family uses Bobby Crosswhite. We have never made claims before so this side of stuff is new to us especially home owners claim and it has been nothing but a disaster! This can not be normal because I have neighbors already getting damages repaired and I can’t even get a correct claim # !"

Fredena

May 11, 2024

5 out of 5

"Good working on the car a lower price would be great nice office people with efficient rules for extended services"

Logan Gibbar

May 19, 2023

5 out of 5

"We just used State Farm for boat insurance but price couldn’t be beat and the staff was super friendly and helpful!"

We responded:

"Logan, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."

Colleen Favazza

May 16, 2023

5 out of 5

"Bobby's staff is outstanding. I have dealt with three different staff members in that office and all of them have gone above what was expected. Jenn has taken the time to listen to what has changed with my situation and needs and makes great recommendations.They have saved me time and money and that is definitely worth five stars in my opinion."

We responded:

"Colleen, we’re so glad to hear how Jenn was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"

Anastacia Ziegler

May 1, 2023

5 out of 5

"Exceptional customer service!! Bobby has hand picked a great team to represent State Farm. A special thank you to Tyra who always is kind and mindful on the phone and will find the answer for you even if she has to call you back! Thank you to this team for insuring my family and I!!"

We responded:

"Thank you for the wonderful review, Anastacia! Tyra is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs. "

Scott Fields

April 27, 2023

5 out of 5

"very helpful and knowledgeable staff.friendly and professional"

We responded:

"Scott, thank you for the five stars! We appreciate your business. "

Donna Miller

April 26, 2023

5 out of 5

"I have had a great experience with everyone . I suggest them for home, car, life insurance. The staff is very knowledgeable and friendly. They have been able to help me with anything I have questions about. If you are looking for a great State Farm Agent check out Bobby Crosswhite Jr. and his staff you won’t be disappointed"

We responded:

"Donna, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy! "

J.

December 4, 2022

3 out of 5

"Typically a great office but very disappointed in receiving a surprise bill for over $800 during the holidays that will happen 3 months in a row bc they put our 16 yr old on our brand new 2022 vehicle AND NEVER MENTIONED THIS. This was detrimental to us and absolutely should’ve been noticed and disclosed to us in the numerous conversations we had with the office staff. Feel duped and taken advantage of, not taken care of."

Chris Hancock

March 9, 2022

5 out of 5

"It was taken by surprise after retiring from the military thinking that my insurance follow. I reached out to State Farm and was educated by the employees of this office who were very patient with my many repetitive questions that I had. They were more than patient with me and we’re able to break it down to my comprehension. Not only was I able to obtain coverage for myself, I was so impressed by the education received, I opted for life insurance policies for my 5 grandchildren along with my personal articles that are of value. No problems only selfless services."

Dennis

September 1, 2020

1 out of 5

"They will let your insurance lapse and not notify you by a simple phone call. However, they will call you for years trying to get your business back. This business is a joke. Stop calling me."

Ed Brice

September 8, 2019

5 out of 5

"Service and food are great."

G Spann

April 1, 2019

5 out of 5

"Bobby Crosswhite State Farm is like family, I wouldn't do insurance business with no one else"